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December 30, 1999
Timothy Petsch
T.M.I. "Salt Pure" Corporation
P.O. Box 433
Manchester, WA 98353
Dear Timothy,
You know who I am but others who might be reading this letter will not,
so I will start with this introduction. I am the engineer of Seattle
Heights, a 26 story condominium in Belltown near the Seattle Center. There
are 230 units here, many of which are priced above a quarter million
dollars. Suffice it to say, certain standards are expected by our residents
in all of our common areas which include an indoor lap pool (I 3,500 gal.)
and a spa (650 gal.).
When I first started working at Seattle Heights in September '96 we
accomplished pool spa sanitation with hand fed erosion feeders using
Tri-chlor tablets. Chlorine levels were extremely difficult to maintain.
There was no way to adjust for the occasional Saturday birthday party where
20 kids would be in the water, unless, we made overfeeding chlorine
standard practice. Clearly we needed an alternative. Gas or liquid chlorine
were not considered options from a safety stand point, since our pool
mechanical room is located right next to occupied condominium units on the
sixth floor of our building. In our search for an alternative we met you
and the rest is history so to speak.
We have had the Acu-Trol controlled ClorMatic system in place here since
Feb. '99. Although I've been remiss in saying until now how much this
system has made my work easier and virtually worry free. Our pool is
consistently crystal clear day in and day out. We did run into a few bugs
at startup which you promptly responded to and rectified. I have been very
satisfied with the service you have provided and would be more than happy
to have you give my phone number to any prospective client.
Sincerely,
Signature on file
Paul J. Shipley
Seattle Heights Condominium
Building Engineer 2600 Second Ave.
Seattle, WA 98121
(206) 728-6238
2600 Second Avenue Seattle, Washington 98121
(206) 728-2600
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