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"The Best Feeling Water"

 

 

 

CRlSTA


September 26, 2002

Timothy Petsch

TMI Salt Pure Corporation P.O. Box 433

Manchester , W A. 98366

Dear Timothy,

I wanted to take time to let you know how our TMI Salt Pure@ sanitizing system has been working at our Aquatic Facility.

CRISTA Ministries which is located in Shoreline, Washington, has ten ministries-one of which is Crista Senior Community that has independent living, assisted living and nursing center levels of housing and services. One of the independent settings is Cristwood which has an indoor pool and an indoor spa. Over 250 residents reside there in 199 apartments. Residents have guests and family members (especially grandchildren!) who enjoy using the pools. As you know, Aquatic Therapy is a core part of our wellness program. It is very important to the residents that the pools be maintained so that they can attend their scheduled classes.

In October of 1997, we commissioned your company to install your salt generators on both our pool and spa. This was done due to our frustration with the quality of our water, our pool service did not seem to be able to keep the water in balance and our guests were complaining of skin irritations, and the constant smell of chlorine.

The change was almost instant; the water cleared up, the chlorine smell went away and our guests commented on the soft quality of the water. This allowed more of them to use the pool and spa for exercise purposes. We found, over the years, that the pool was easier to maintain and used less chemicals. We were very pleased with your Salt Pure@ system, and your support turned out to be consistent, and timely.

In 2001 we had decided to renovate the entire mechanical room and upgrade the existing equipment to bring it up to date. When we polled our guests as to what they would want, the decision to retain the Salt Pure@ equipment was unanimous. To them the Salt Pure@ was the most important piece of equipment we had for the pool & spa.

We commissioned TMI once again and also decided to install a compatible Chemical Controller to control the chemical levels in the water automatically. We also. had the controller control the temperature in both pool & spa. Our work was completed in late June 2002.

Our residents have always loved the feel of the Salt Pure@ water, but now they have another reason to enjoy the pool & spa; they are consistently clear & clean and perfectly balanced. We no longer have to manually adjust the Salt Pure@ to ensure that there is enough sanitizer in the water to meet unexpected bather loads. The controller does it all! The water temperature is very important to our guests and the Contoller keeps it within a degree, consistently. Our daily maintenance is greatly reduced and we only need to take water samples once per day. TMI is also able to monitor our controller via a telephone modem, which allows us expert backup at short notice, for pennies on the dollar.

 

Thank you TMI, for a job well done and for your constant after-the-sale service. I would be delighted to talk to anyone who is considering your services. I am convinced you have the best commercial sanitizer on the market today, state of the art technology and great customer service!

Sincerely,

Signature on file

Vivian Johns

 

CRISTWOOD . 350 North 190th Street . Seattle , WA 98133 . (206) 546-7500 . Fax (206) 546-7236

 

 

 

 

 

 

 

 

 

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TMI Salt Pure Corp. - PO Box 433 Manchester, WA 98353 - 1 (800) 818-8266
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